Quebec’s Paramedic Cooperatives

In the early 1980s Quebec’s ambulance sector was a mess.  Hospital congestion and low job quality lead to union organizing and increased government regulation. Many private ambulance company owners looked to sell, rather than face the new reality. The labor federation Confédération des Syndicats Nationaux (CSN) saw an opportunity to launch worker cooperatives to buy the companies, and to directly negotiate for government service contracts. CSN helped launch a six cooperatives from 1988-90 with the support of government funding.   

One co-op has since bought out eight other private companies and now has 500 workers, 350 of them worker-owners.  Several others have around 200 workers. In the 2000s a new wave of paramedic co-ops launched, and a federation was formed. All told, the network employs more than 1,500 workers.  A third of the ambulance calls made in Quebec are responded to by a unionized worker cooperative.  The cooperatives are focused in more urbanized areas (excluding Montreal where paramedics are part of the public health system).      

One outcome of the union-government partnership has been the professionalization of the sector. The job now requires more education, has more protocols and dictates – and it pays more. One cooperative reported in 2007 that members had around $50k in equity accrued.  










In a 2007 article HEC Montréal professor Daniel Côté wrote about the importance of the union in the sector:

Without union action, the ambulance co-operative sector would not exist. It could not take advantage of the economic intervention tools that have enabled the sector’s reorganisation. It could not take advantage of the various actors specialised in cooperative development accompaniment. The success experienced in this sector is thus due to the network of actors within the umbrella of the CSN.

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